Orthopaedics Admissions Coordinator - Theatre Scheduling

The Methodist Church in Britain; Orpington; Presencial; GBP 26 000 - 34 000; Tempo integral

Resumo da oferta

King's College Hospital NHS Foundation Trust Admissions Co-ordinator in the Orthopaedics department will manage waiting lists and admissions from referral to the day of operation, ensuring timely scheduling and patient flow.

You will build theatre lists, coordinate pre-assessments, and maintain accurate patient records while liaising with clinicians, GPs and external agencies. NHS experience and strong IT skills are essential.

Qualificações

• GCSE or equivalent in English and Mathematics.
• Experience in a healthcare setting and administrative practice.

Responsabilidades

• Manage waiting lists, patients and admissions from referral to day of operation, meeting local and national targets.
• Construct and schedule theatre lists in line with department guidelines.
• Book patients into pre-assessment and keep clinics running smoothly, liaising with clinical staff.
• Keep accurate records of all patient correspondence through the admission process and update demographics.
• Reallocate patients cancelled on the day for non-medical reasons to a new date within 28 days, escalating problems.
• Identify patient needs such as language barriers, anxiety and carer or dependency issues.
• Arrange patient transport for pre-assessment and admission where required.
• Manage waiting list and admissions data on EPIC and Excel, validating lists and correcting errors.
• Validate and update the Trust PTL report and EPIC referral and clock start/stop dates.
• Work with consultants and clinical teams to cover operating lists during clinician leave, communicating cancellations promptly.
• Maintain the cancellation and short-notice system to maximise theatre use, escalating pressures to the Senior Bed Manager.
• Answer telephone inquiries, resolve patient concerns informally where possible, and report incidents and complaints.

Conhecimentos

IT skills

Communication

Telephone manner

Stakeholder comms

Teamwork

Formação académica

GCSE English & Maths

Ferramentas

EPIC

MS Excel

Patient databases

Descrição da oferta de emprego

King's College Hospital NHS Foundation Trust Admissions Co-ordinator in the Orthopaedics department will manage waiting lists and admissions from referral to the day of operation, ensuring timely scheduling and patient flow.

You will build theatre lists, coordinate pre-assessments, and maintain accurate patient records while liaising with clinicians, GPs and external agencies. NHS experience and strong IT skills are essential.