Cardiac Surgery Admissions Pathway Coordinator

The Methodist Church in Britain; City Of London; Sur place; GBP 28 000 - 34 000; Plein temps

Résumé du poste

King's College Hospital NHS Foundation Trust is seeking an Admissions Coordinator for the Cardiothoracic Surgery team. You will manage inpatient waiting lists from referral to day of operation, ensuring RTT targets are met and coordinating admissions alongside the MDT.

The role involves liaising with consultants, validating lists, arranging pre-assessment, and maintaining accurate EPIC records. NHS admissions experience preferred.

Qualifications

• Literacy and numeracy to GCSE pass standard or equivalent.
• Experience managing patient pathways or waiting lists.
• Understanding NHS RTT targets and access standards.
• Experience in an admissions role.

Responsabilités

• Manage inpatient waiting list for Cardiothoracic Surgeons from referral to day of operation.
• Validate waiting lists per Trust guidelines and confirm surgery is still required.
• Plan admissions with MDT and send appropriate admission information.
• Add patients to day case waiting lists and theatre schedules on EPIC.
• Rebook canceled patients within 28 days and escalate issues to managers.
• Monitor pathway dates and flag delays to staff.
• Arrange elective admissions under Trust waiting list policy.
• Liaise with consultants and registrars to maximise list capacity.
• Identify patient needs such as language barriers or anxiety.
• Book patients into pre-assessment and monitor attendance.
• Keep accurate records and upload test results to EPIC.
• Manage waiting list data on EPIC and validate RTT pathways.

Connaissances

MS Office

Communication

Patient liaison

Attention to detail

Team collaboration

Formation

GCSE or equivalent

Outils

EPIC

Description du poste

This Admissions Coordinator post sits within the Cardiothoracic Surgery team at King's College Hospital NHS Foundation Trust. The holder manages inpatient cardiothoracic waiting lists from referral to the day of operation, keeping the pathway within RTT targets and coordinating its administration. The work is done alongside the Cardiothoracic multidisciplinary team and includes regular admissions meetings on waiting lists, PTL monitoring and theatre scheduling. Previous applicants are not eligible to apply.

What the job involves

• Manage the inpatient waiting list for the Cardiothoracic Surgery Consultants from referral to day of operation, in line with RTT and national targets
• Validate waiting lists to Trust guidelines, confirming patients are fit and still need surgery
• Plan admissions with the MDT and send patients timely, appropriate admission information
• Add patients accurately and promptly to day case waiting lists and theatre schedules on EPIC
• Rebook patients cancelled for non-medical reasons within 28 days, escalating problems to managers
• Monitor key pathway dates and flag delays and breaches, such as 6-week diagnostic and 18-week waits, to clinical staff and management
• Arrange elective admissions under Trust waiting list policy, considering urgency, waiting list status, cancellations and special requirements
• Liaise with consultants and registrars on case mix so lists run at full capacity, monitoring lists daily and acting on cancellations
• Identify patient needs such as language barriers, anxiety and carer or dependency issues
• Book patients into pre-assessment and monitor appointment attendance, rearranging as required, with the cardiovascular pathway coordinators
• Keep accurate records of all patient correspondence and upload key test results and appointments to EPIC
• Manage waiting list and admission data on EPIC, action and highlight errors, and validate pathways against RTT guidelines

Qualifications

• Literacy and numeracy to GCSE pass standard or equivalent

Experience

• Managing patient pathway processes and waiting lists effectively
• Understanding of NHS access standards including RTT and planned procedures
• Experience in an admissions role

Skills & knowledge

• Experience of MS Office applications, such as Word and Excel, to a good standard
• Strong written and verbal communication with a courteous telephone manner
• Communicating with patients and staff at all levels and from different professions
• Calm, reassuring handling of complaints and distressed patients
• Sound judgement under pressure when dealing with internal and external enquiries
• High-level competency in inputting and retrieving information on computerised systems

Other

• Gathering, analysing and reporting a range of data and information
• Using own initiative across a variety of settings
• Working to deadlines, prioritising and multi-tasking
• Working under pressure within a co-operative multidisciplinary team

Nice to have

• Courses or further study demonstrating personal development
• Diploma-level qualification or equivalent experience
• NHS administrative and organisational experience
• Proficiency in hospital computerised systems, including EPIC and theatre scheduling