Order & Quotes Specialist (Fenestration)

CO Manufacturing; Wakefield; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

21 days holiday

Health cash plan

Pension scheme

Monthly awards £75

Training and development

Free parking

Job summary

CO Manufacturing, based in Wakefield, is seeking an Order Processor to accurately process orders and quotations for dealerships using Window Designer and Roofwright. You will work Mon-Fri, 40 hours weekly, with competitive salary and benefits.

Join a manufacturing hub of Conservatory Outlet Group, contributing to high-quality windows, doors and conservatory roofs. You will collaborate with dealers, suppliers and internal teams, ensuring timely delivery and exceptional service while developing

Qualifications

• Experience in sales order processing in fenestration/building/roofing preferred.
• Knowledge of industry software is advantageous (Window Designer, Roofwright).
• Strong customer service mindset and proactive approach.
• Willingness to undertake training and apply learning.

Responsibilities

• Accurately process orders and quotations from dealerships using the bespoke system Window Designer and Roofwright.
• Reprocess incorrect orders, including necessary parts such as glazing.
• Collaborate with dealers, suppliers and internal departments.
• Develop product knowledge to enhance customer support.
• Identify and implement process improvements to boost service delivery and efficiency.
• Ensure orders align with customer expectations and delivery schedules.
• Make informed decisions to meet urgent customer needs.
• Maintain quality service standards and comply with company policies.

Skills

Sales order processing

Fenestration knowledge

Customer service

Problem solving

Tools

Window Designer

Roofwright

Job description

CO Manufacturing, based in Wakefield, is seeking an Order Processor to accurately process orders and quotations for dealerships using Window Designer and Roofwright. You will work Mon-Fri, 40 hours weekly, with competitive salary and benefits.

Join a manufacturing hub of Conservatory Outlet Group, contributing to high-quality windows, doors and conservatory roofs. You will collaborate with dealers, suppliers and internal teams, ensuring timely delivery and exceptional service while developing