Office Order/Quotes Processor

Hex Group Ltd; Bury St Edmunds; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Full training and ongoing support

Permanent full-time position

Career progression

Ongoing training

Competitive pay

Friendly working environment

Easy commute next to Elmswell station

Job summary

Kontora Ltd are looking for an Office Orders & Quotes Processor to join our growing business in Bury St Edmunds, Suffolk. This role involves processing customer quotations and orders using our software, ensuring accuracy and attention to detail throughout the process.

The successful candidate will provide friendly, professional customer service, working closely with colleagues and customers to deliver an excellent experience.

Qualifications

• Experience in processing quotations and orders is helpful.
• Must be accurate in processing orders and quotations.
• Good IT skills and confidence using computer software.

Responsibilities

• Process customer quotations and orders using company software.
• Provide friendly, professional customer service.
• Work well in a team or independently.
• Develop knowledge as the product range grows.

Skills

Attention to detail

Customer service

Teamwork

Independent working

IT skills

Time management

Job description

OFFICE QUOTES/ORDERS PROCESSOR - BURY ST EDMUNDS, SUFFOLK

ABOUT KONTORA LTD

Kontora Ltd are a premium fabricator of aluminium architectural glazing systems.

With a diverse range of high-quality architectural glazing systems, Kontora Ltd cater to all aspects of glass and glazing requirements for both residential and commercial projects. Our extensive windows and doors portfolio is designed to meet the unique needs of each client, ensuring top-tier standards and precise customisation. Our commitment to excellence in the supply and manufacturing of window and door systems makes us the preferred choice for discerning clients. We turn visions into reality with precision, quality, and unparalleled service.

As well as specialist fabricators of aluminium windows and doors, we also offer a wide variety of supplied windows and doors glazing solutions including, UPVC, Composite, Aluminium systems, door hardware and accessories.

Kontora Ltd are looking for an Office Order & Quotes Processor to join our growing business. This is an excellent opportunity for someone looking to build a long-term career within a friendly, supportive team at an expanding company. Previous experience in the window, door and glazing industry is not essential, as full training will be provided for the right candidate.

This role involves processing customer quotations and orders using our software, ensuring accuracy and attention to detail throughout the process. The successful candidate will provide friendly, professional customer service, working closely with colleagues and customers to deliver an excellent experience.

We are looking for someone who is organised, motivated and eager to learn. As our product range continues to grow, you’ll have the opportunity to develop your knowledge, gain valuable skills and progress your career alongside the continued success of the business.

We require:

• A positive attitude and willingness to learn new systems and products.
• Strong attention to detail with the ability to process orders and quotations accurately.
• Friendly, professional and confident customer service skills.
• The ability to work well as part of a team or independently using your own initiative.
• Competent IT skills and confidence using computer software (full training on our systems will be provided).
• Reliability, with excellent timekeeping and attendance.

What we can offer:

• Full training and ongoing support.
• A permanent, full-time position.
• Opportunities for career progression as the company continues to grow.
• Ongoing training to develop your knowledge and skills.Competitive rate of pay, depending on experience.
• A friendly and supportive working environment.
• An easy commute, with our office conveniently located next to Elmswell train station.