Order Processor – Windows & Doors

Bimplus; Cardiff; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company pension

Life insurance

Sick pay

Health & wellbeing programme

Cycle to Work scheme

Job summary

Bimplus in Cardiff is seeking a Windows & Doors Order Processor. You will prepare quotations, process orders, liaise with suppliers and provide outstanding service throughout the sales cycle.

Experience in windows and doors sales administration, knowledge of UPVC/aluminium/composite products, and familiarity with Window Designer or Business Micros is highly desirable. Monday to Friday, 7:30am–4:30pm with pension, life insurance and wellbeing programs.

Qualifications

• Experience in a windows and doors sales administration or order processing role.
• Knowledge of UPVC, aluminium and composite window and door products.
• Familiarity with Window Designer or Business Micros software is highly desirable.
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy.

Responsibilities

• Prepare accurate quotations for customers.
• Process orders and place purchase orders with suppliers.
• Manage customer enquiries related to products, pricing and delivery schedules.
• Process orders for UPVC, aluminium and composite windows and doors.
• Support the internal sales team, showroom and trade counter.

Skills

Quotation preparation

Order processing

Customer service

Attention to detail

Multitasking

Team collaboration

Problem solving

Tools

Window Designer

Business Micros

Job description

Position: Order Processor – Windows & Doors

Location: Cardiff

Sector: Windows & Doors

Salary: Circa £30,000+ Full-Time, Permanent | Monday to Friday, 7:30am – 4:30pm

Windows & Doors Order Processor

Are you an experienced Sales Administrator or Order Processor with knowledge of the windows and doors industry? Do you enjoy working in a fast-paced environment where accuracy, customer service and organisation are key?

Our client is a well-established and highly respected supplier to the construction and building products sector. Due to continued growth, they are looking to recruit a Windows & Doors Order Processor to join their busy Cardiff branch.

Working closely with the Windows & Doors Commercial Manager, you'll play a key role in producing quotations, processing customer orders, liaising with suppliers and ensuring customers receive an exceptional level of service throughout the sales process.

The Role

Your responsibilities will include:

• Preparing accurate quotations for customers.


• Processing orders and placing purchase orders with suppliers.


• Managing customer enquiries relating to products, pricing and delivery schedules.


• Processing orders for UPVC, aluminium and composite windows and doors.


• Supporting the internal sales team, showroom and trade counter.


• Advising customers on a wider range of building products including roofline and bathroom solutions.


• Handling inbound telephone enquiries professionally and efficiently.


• Using Window Designer or Business Micros software to manage quotations and orders.


• Providing general administrative support as required.

About You

To be successful you'll ideally have:

• Previous experience in a windows and doors sales administration or order processing role.


• Knowledge of UPVC, aluminium and composite window and door products.


• Experience using Window Designer or Business Micros software (highly desirable).


• Excellent customer service and communication skills.


• Strong attention to detail and a high level of accuracy.


• Good organisational skills with the ability to manage multiple priorities.


• A proactive, team-oriented approach.


• The ability to solve problems and respond quickly to customer enquiries.

What's on Offer?

• Circa £30,000 salary (depending on experience).


• Full-time, permanent position.


• Monday to Friday working hours (7:30am – 4:30pm).


• Company pension.


• Life insurance.


• Sick pay.


• Health & wellbeing programme.


• Cycle to Work scheme.


• The opportunity to join a successful, growing business with a strong reputation within the construction products industry.