Order Processing Executive

Adecco; Worcester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Adecco is seeking an Order Processing Executive in Worcester for a full-time role, Monday to Friday. The position focuses on accurate order verification, timely processing, and strong liaison with production, warehouse and transport teams to ensure smooth dispatch and delivery.

Attention to detail and proactive problem-solving are essential. You will handle customer enquiries, maintain records, and contribute to continuous process improvements while delivering excellent service in a fast-paced

Qualifications

• Excellent attention to detail.
• Confident communication skills.
• Positive and motivated attitude.
• Strong team player.
• Ability to manage multiple priorities.
• Uses initiative and takes ownership.
• Customer-focused approach.

Responsibilities

• Reviewing and cross-checking customer orders for accuracy.
• Verifying products, quantities, pricing, specifications, and customer information.
• Processing orders promptly within the business system.
• Liaising with production, warehouse, operations, purchasing, and transport teams.
• Booking deliveries and coordinating dispatch arrangements.
• Sending order acknowledgements and keeping customers informed.
• Managing customer enquiries regarding orders, lead times and deliveries.
• Maintaining accurate records and documentation.
• Supporting the wider customer service team with phone and email enquiries.
• Identifying opportunities for process improvements.

Skills

Attention to detail

Communication

Team player

Multitasking

Initiative

Customer focus

Job description

ORDER PROCESSING EXECUTIVE

Worcester | Full-Time | Monday to Friday

Are You Highly Organised, Detail-Focused and Thrive in a Fast-Paced Environment? We are looking for a proactive and enthusiastic Order Processing Executive to join a busy and growing team. This is an excellent opportunity for someone who enjoys juggling multiple priorities, communicating with customers and colleagues, and ensuring every detail is right first time. If you are confident on the phone, enjoy problem-solving, and take pride in delivering exceptional service, we would love to hear from you.

What You Will Be Doing

• Reviewing and cross-checking customer orders for accuracy
• Verifying products, quantities, pricing, specifications, and customer information
• Processing orders promptly within the business system
• Liaising with production, warehouse, operations, purchasing, and transport teams
• Booking deliveries and coordinating dispatch arrangements
• Sending order acknowledgements and keeping customers informed
• Managing customer enquiries regarding orders, lead times and deliveries
• Maintaining accurate records and documentation
• Supporting the wider customer service team with phone and email enquiries
• Identifying opportunities for process improvements

What We Are Looking For

• Excellent attention to detail
• Confident communication skills
• Positive and motivated attitude
• Strong team player
• Ability to manage multiple priorities
• Uses initiative and takes ownership
• Customer-focused approach

The Adecco Group UK & Ireland is an Equal Opportunities Employer.