Order Picker & Customer Service Specialist

Booker; Dunkirk; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Booker colleague card

Tesco discount card

Tesco mobile deals

Tesco insurance discounts

Free eye test

Pharmacy health checks

RAC discounts

Save As You Earn

Pension match

Life assurance

Employee assistance program

Holiday package

Job summary

Booker in the United Kingdom is seeking staff to ensure customers' needs are exceeded across store areas, including filling shelves, serving on tills, stock management and coordinating deliveries. A real can-do attitude and passion for delivering excellent customer service are essential, with willingness to go the extra mile for our customers.

You will be responsible for accurate picking, checking stock quality and packing for delivery, while maintaining high customer service standards and

Responsibilities

• Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Job description

Booker in the United Kingdom is seeking staff to ensure customers' needs are exceeded across store areas, including filling shelves, serving on tills, stock management and coordinating deliveries. A real can-do attitude and passion for delivering excellent customer service are essential, with willingness to go the extra mile for our customers.

You will be responsible for accurate picking, checking stock quality and packing for delivery, while maintaining high customer service standards and