Dynamic Warehouse Picker & Customer Service

Booker; Eccles; On-site; GBP 18,000 - 23,000; Full time

Job summary

Booker is seeking a store associate in the United Kingdom to deliver excellent customer service, assist with shelf replenishment, and efficiently process deliveries. You will use handheld devices to pick and dispatch goods, check packaging quality, and ensure stock accuracy while maintaining a professional appearance.

The role involves interacting with delivery staff, addressing customer queries, and achieving targeted pick rates.

Responsibilities

• Provide high‑standard customer service throughout the store.
• Accurately pick and dispatch goods using a handheld terminal and report discrepancies to the Manager.
• Check quality, shelf life and ensure packaging is robust before delivery.
• Process deliveries efficiently to achieve target pick rates.
• Interact politely with delivery staff, respond to queries and complaints, and refer complex situations to the appropriate person.
• Maintain a can‑do attitude, be comfortable working to meet designated pick rates, and be willing to go the extra mile for customers.
• Arrive on time and present yourself professionally at all times.

Skills

Customer service

Stock replenishment

Order picking

Deliveries processing

Discrepancy reporting

Tills (optional)

Professional appearance

Tools

Handheld terminal

Job description

Booker is seeking a store associate in the United Kingdom to deliver excellent customer service, assist with shelf replenishment, and efficiently process deliveries. You will use handheld devices to pick and dispatch goods, check packaging quality, and ensure stock accuracy while maintaining a professional appearance.

The role involves interacting with delivery staff, addressing customer queries, and achieving targeted pick rates.