Order Picker & Customer Service Associate

Booker; Pentrebach; On-site; GBP 19,000 - 23,000; Full time

Job summary

Booker in the United Kingdom is seeking a proactive team member to help customers and support store operations across stock, tills and deliveries.

You will focus on fast, friendly service, accurate picking, and ensuring goods are packed and dispatched on time while maintaining presentation and stock integrity.

The role rewards a can-do attitude, punctuality, and a commitment to helping customers. Full training and a friendly team environment are provided.

Qualifications

• Experience delivering excellent customer service.
• Willing to go the extra mile for customers.
• Can-do attitude and punctual/presentable.
• Ability to work across duties in-store, from stocking to deliveries.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal.
• Check quality, shelf life and ensure packaging is robust for delivery.
• Provide a high standard of customer service by processing deliveries efficiently and to target.
• Be polite with delivery staff and escalate complex queries.

Skills

Customer service

Can-do attitude

Punctual

Presentable

Tools

Handheld terminal

POS tills

Job description

Booker in the United Kingdom is seeking a proactive team member to help customers and support store operations across stock, tills and deliveries.

You will focus on fast, friendly service, accurate picking, and ensuring goods are packed and dispatched on time while maintaining presentation and stock integrity.

The role rewards a can-do attitude, punctuality, and a commitment to helping customers. Full training and a friendly team environment are provided.