Order Administrator

JR United Kingdom; Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in customer service is seeking a detail-oriented individual with excellent communication skills for a dynamic role. The position involves processing customer orders, providing information, and maintaining sales logs in a fast-paced environment requiring good organisational skills and the ability to work under pressure.

Qualifications

• Excellent telephone manner and communication skills required.
• Independent and team-oriented work capability essential.
• Ability to prioritize workload and work on own initiative.

Responsibilities

• Supply information, pricing, and order information.
• Process orders and advise customers on shipments.
• Maintain sales logs and compile sales reports.

Skills

Communication skills

Attention to detail

Organisational skills

Task driven

Teamwork

Initiative

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load