Order Administrator

JR United Kingdom; Guildford; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in customer service is seeking an organized individual with excellent attention to detail to manage customer orders and provide high-quality service. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication skills while ensuring efficient processing of orders and customer inquiries.

Responsibilities

• Supplying information, pricing and order details, typing quotations.
• Processing customer orders and purchase orders.
• Advising on shipments and delivery times.

Skills

Excellent telephone manner

Communication skills

Independent

Task driven

Ability to work on own initiative

Ability to prioritise workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load