Return Administrator

Alliance Automotive Group; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive parts distributor seeks a Credits and Returns Administrator for their Milton Keynes office. This role involves managing unmatched credits, supplier challenges, and ensuring efficient credit processing. Candidates should possess strong attention to detail, communication skills, and knowledge of relevant systems like MAM or Autopart. Opportunities for professional development and a competitive salary are included.

Benefits

Competitive salary and annual leave entitlement

Pension Contribution

Structured career path and bespoke training

Cycle to work scheme

Discounts and cashback from high street stores

Qualifications

• Knowledge of MAM and Autopart or similar systems.
• Experience in Purchase Ledger preferred.
• Understanding of Credits and Returns processes desirable.

Responsibilities

• Intercept unmatched credits and manage credit notes.
• Challenge suppliers on charges and claims as necessary.
• Notify branch manager of stock adjustments.

Skills

Attention to detail

Strong written communication

Strong verbal communication

Computer literate in Microsoft Office

Tools

MAM

Autopart

Job description

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Alliance Automotive Group (AAG) are a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket. We operate in the UK, Ireland, France, Germany, Poland, and Netherlands.

We are a subsidiary of Genuine Parts Company (GPC) and the home of NAPA racing UK, competing in the British Touring Car Championship (BTCC).

With combine turnover of over 15 billion and over locations within the UK and growing, our network supplies light and commercial vehicle parts to over 36, independent garages, fast fit centres, and transport operators throughout the UK.

We currently have a vacancy for a Credits and Returns Administrator based at the Milton Keynes Head Office. The departments objective is to alleviate the Branch Managers from spending time investigating invoice and credit bounce backs that fail to match on the system.

Responsibilities:

• To intercept unmatched credits
• To accept, pass, match credits where deemed fit or no further action to be taken Match credit notes to return notes and clear from the system Challenge suppliers on handling charges and carriage charges Challenge suppliers on rejections Challenge suppliers on warranty claims
• To review reason behind bounce back and code accordingly
• To action solution if no further investigation is required
• To pass on to BM if a response is required that will require authorisation by RMD
• To notify BM of stock adjustments to be made
• To escalate on going or more severe issues to department manager

This role description is intended as a summary of the role and is not an exhaustive list of duties, the post holder is expected to undertake any tasks and responsibilities as required and deemed appropriate by the business.

Desired requirements;

• Knowledge of MAM and Autopart or similar
• Purchase Ledger experience would be preferable
• Credits and Returns processes would be preferable
• Returns to supplier knowledge would be preferable
• Strong written and verbal skills, be computer literate in Microsoft package and have impeccable attention to detail

Benefits and other information:

• Competitive salary and annual leave entitlement
• Pension Contribution
• Structured career path and bespoke training
• Cycle to work scheme
• Discounts and cashback from s of high street stores via AAG Benefits Portal including Groceries Travel and hotel stays Eating out Tech Health and Wellbeing