Sales Order Processor

Howdens; Derby; On-site; GBP 24,000 - 28,000; Full time

Job summary

Howdens is seeking a Sales Order Processor for their Normanton site. The role involves processing customer orders, maintaining effective communication, and ensuring smooth operations within a busy sales environment. Candidates should have a strong background in sales administration and customer service, with a keen eye for detail and excellent organizational skills.

Benefits

Competitive salary

Pension plan with company contribution

Free on-site parking

Free lunch at on-site canteen

Friendly and supportive environment

Qualifications

• Experience in a sales administration environment is essential.
• Strong attention to detail and communication skills required.
• Proficient in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Allocate and process all incoming enquiries and orders.
• Ensure all orders are checked and resolve issues.
• Communicate effectively with internal teams and produce reports.

Skills

Attention to detail

Communication skills

Customer service

Time management

Multi-tasking

Education

Experience in a sales administration environment

Tools

Microsoft Office

Job description

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Location | Normanton (On site)

Contract Type | Full-Time – Permanent

Shift | Monday - Friday, one week 9am-5 pm, one week 8am-4pm

Howden Joinery is looking for Sales Order Processors to join our team based at our site in Normanton, West Yorkshire. Due to business growth, this Sales Order Processor role offers you a unique opportunity to be part of our bespoke solid surfaces operation as we continue to expand.

What will you be doing as a Sales Order Processor:

• Responsible for allocating and processing all incoming enquiries and orders onto our CRM.
• Process customer orders and enquiries, ensure all orders are checked, and resolve and monitor issues.
• Utilising your previous customer service and sales administration experience, you will be able to communicate effectively with our internal teams, produce reports and provide technical help and support.
  
  

What do you need to qualify for the Sales Order Processor:

• Experience in a sales administration environment
• Strong attention to detail and communication skills
• Microsoft Office experience (Excel and Outlook)
• Able to listen well, multi-task and deliver excellent customer service
• Decisive, with the ability to make decisions quickly
• Good time management and workload organisation
• Able to work effectively under pressure and achieve results
  
  

What We Can Offer You

• Competitive salary, bonus and benefits package
• Pension plan with a company contribution of up to 12%
• Free on-site parking
• Free lunch at our on-site canteen
• Friendly and supportive environment offering exceptional reward and recognition
  
  

About Howdens

Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.2bn, and we have an ambitious growth agenda.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

How To Apply

We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Sales Order Processor, then we’re keen to hear from you.

When you apply for this role, you will need to activate your account. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [e-mail] with the job title and location, and we will be happy to help you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials, Retail, and Design Services

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