Optics Retail Team Leader

Specsavers; Guildford; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Full Time Hours - including weekend

Salary - £30,000 - £32,000 depedent on

Bonus Scheme

Auto-enrolment into pension scheme

Specsavers Perks

WeCare

Headspace subscription

Eyecare and hearcare discounts

Birthday leave

Enhanced family leave

Access to public transport

Job summary

Specsavers is seeking a Retail Supervisor in Guildford to assist the store directors with day-to-day operations, focusing on supervising, coaching and motivating staff to meet high standards of service and performance. You will use KPIs to boost sales, control costs, and help maximise profits while ensuring a warm, friendly environment for customers and colleagues.

Previous optics experience is essential, and the role includes full-time hours, a competitive salary, and a comprehensive benefits

Qualifications

• Previous optics experience is essential.
• Experience in fast-paced customer service.
• Basic knowledge/experience of optical terminology.

Responsibilities

• Supervise, coach and motivate staff to achieve excellent retail standards and customer service.
• Use KPIs to increase sales, minimise costs and maximise profits.
• Support store directors in the effective running of the store and retail operations.
• Create a warm and friendly atmosphere for customers and team.

Skills

Staff supervision

Coaching

Customer service

KPIs

Job description

Specsavers is seeking a Retail Supervisor in Guildford to assist the store directors with day-to-day operations, focusing on supervising, coaching and motivating staff to meet high standards of service and performance. You will use KPIs to boost sales, control costs, and help maximise profits while ensuring a warm, friendly environment for customers and colleagues.

Previous optics experience is essential, and the role includes full-time hours, a competitive salary, and a comprehensive benefits