Optical Assistant / Retail Supervisor — Inspire Growth

Specsavers; Southampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Full Time Hours - 40 hours per week

Salary up to £29,000

Pension scheme with employer contrib.

Specsavers Perks

WeCare employee support

Headspace subscription

Eyecare discounts

Birthday day off

Enhanced family leave

Public transport access

Job summary

Specsavers in Southampton is looking for an Experienced Optical Assistant or Retail Supervisor. You’ll use your customer service skills to create an outstanding store environment for customers and the team.

If applying as a Supervisor, you’ll support store directors with retail operations, supervising and motivating staff to achieve excellent technical standards and customer service and to exceed performance targets.

Qualifications

• Previous optics experience is essential.
• Experience in fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge of optical and/or Audiology terminology.

Responsibilities

• Supervise, coach and motivate staff to deliver high retail standards.
• Support store directors with retail operations and targets.
• Use KPIs to increase sales, minimise costs and maximise profits.
• Create a warm, friendly store atmosphere for customers and team.

Skills

Customer service

Staff coaching

Leadership

KPI management

Job description

Specsavers in Southampton is looking for an Experienced Optical Assistant or Retail Supervisor. You’ll use your customer service skills to create an outstanding store environment for customers and the team.

If applying as a Supervisor, you’ll support store directors with retail operations, supervising and motivating staff to achieve excellent technical standards and customer service and to exceed performance targets.