Optics Assistant - Eye Care & Frame Expert

Boots; Manchester; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Job summary

Boots Opticians in Manchester is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, greeting them, listening to their needs, and guiding them to the right eyewear solution while supporting eye-care services.

You’ll work on the shop floor, part of the in-store training programme 'Step Into Optics', and you’ll dispense glasses and contact lenses, assist with eye-tests, handle repairs, and complete routine dispensing administration.

Qualifications

• Passion for customer care
• Enthusiasm for learning and personal development

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Willingness to learn

Job description

Boots Opticians in Manchester is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, greeting them, listening to their needs, and guiding them to the right eyewear solution while supporting eye-care services.

You’ll work on the shop floor, part of the in-store training programme 'Step Into Optics', and you’ll dispense glasses and contact lenses, assist with eye-tests, handle repairs, and complete routine dispensing administration.