Optical Retail Specialist: Eyewear & Med-Tech

Vision Express; Swansea; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family discounts

Free eye tests

Wellbeing support

OneSight support

Job summary

Vision Express in the United Kingdom is seeking a friendly Retail Optical Assistant to deliver personalised customer service, advise on frames and lenses, and support in-store operations. You will learn frame adjustments, assist with fittings, and help run pre-screening eye tests using the latest optical technology, with monthly bonus potential for high performance.

With 590 stores nationwide and backing from EssilorLuxottica, Vision Express offers career development, discounts, and a supportive

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Frame adjustment

Communication

Digital tools

Job description

Vision Express in the United Kingdom is seeking a friendly Retail Optical Assistant to deliver personalised customer service, advise on frames and lenses, and support in-store operations. You will learn frame adjustments, assist with fittings, and help run pre-screening eye tests using the latest optical technology, with monthly bonus potential for high performance.

With 590 stores nationwide and backing from EssilorLuxottica, Vision Express offers career development, discounts, and a supportive