Optical Retail Specialist – Customer‑Focused & Career‑Ready

Boots; Eastbourne; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced leave pay

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will help customers choose eyewear, participate in pre-screening activities for eye-tests, and support in dispensing and aftercare.

The role includes joining our industry-leading training programme and involvement in daily store operations. A strong customer focus and eagerness to learn are essential, with opportunities for career development within

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare through repairs and adjustments.
• Completing operational and administrative tasks for prescriptions.
• Maintaining shop floor standards.

Skills

Customer service

Willingness to learn

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will help customers choose eyewear, participate in pre-screening activities for eye-tests, and support in dispensing and aftercare.

The role includes joining our industry-leading training programme and involvement in daily store operations. A strong customer focus and eagerness to learn are essential, with opportunities for career development within