Optical Retail Associate — Customer Care & Eyewear

Boots; Greater Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical career dev

Enhanced leave pay and gift card

Flexible benefits scheme

TELUS Health 24/7 counselling

Job summary

Boots Opticians in Greater Manchester is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will build relationships, listen to needs, and help they find the right eyewear solution while participating in the pre-screening process for eye tests.

The role offers entry into Boots Opticians’ popular training programme. You’ll be involved in dispensing glasses and contact lenses, supporting eye-tests, aftercare, and administrative tasks, while

Qualifications

• Passion for customer care
• Desire to learn
• Worked in a retail or clinical environment

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service

Desire to learn

Retail experience

Job description

Boots Opticians in Greater Manchester is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will build relationships, listen to needs, and help they find the right eyewear solution while participating in the pre-screening process for eye tests.

The role offers entry into Boots Opticians’ popular training programme. You’ll be involved in dispensing glasses and contact lenses, supporting eye-tests, aftercare, and administrative tasks, while