Premium Eyewear Advisor & Optical Tech Support

VISION EXPRESS; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Holiday allowance

Family and friends discounts

Eye tests free

Wellbeing support

OneSight Foundation

Job summary

Vision Express is hiring a Retail Optical Assistant to join our network of UK stores. You will deliver personalised customer service, advise on eyewear, and assist with fittings using cutting-edge optical technology.

You'll be part of a global EssilorLuxottica group, enjoying benefits like frames allowance, generous holiday options, and staff discounts. This full-time role offers development opportunities and a supportive team culture across 590+ stores.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Communication

Tools

POS systems

Job description

Vision Express is hiring a Retail Optical Assistant to join our network of UK stores. You will deliver personalised customer service, advise on eyewear, and assist with fittings using cutting-edge optical technology.

You'll be part of a global EssilorLuxottica group, enjoying benefits like frames allowance, generous holiday options, and staff discounts. This full-time role offers development opportunities and a supportive team culture across 590+ stores.