Optical Retail Associate: Frames, Tech & Growth

Vision Express; Matlock Bath CP; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver confident personalised customer service, advise on frames and lenses, and support minor repairs. You’ll work with the latest eyewear technology and be part of a growing med-tech business backed by EssilorLuxottica.

Join a large network of stores, enjoy a generous benefit package including frame allowances, 33 days holiday, staff discounts, and wellbeing support.

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear, style, and using digital tools.
• Strong communication that listens to customer needs.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver personalized customer service and product advice.
• Assist with fittings, frame adjustments, and minor repairs.
• Support pre-screening eye tests with the latest optical tech.
• Keep store operations running smoothly with admin tasks.

Skills

Customer engagement

Product recommendations

Communication skills

Team player

Tools

Digital tools

Job description

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver confident personalised customer service, advise on frames and lenses, and support minor repairs. You’ll work with the latest eyewear technology and be part of a growing med-tech business backed by EssilorLuxottica.

Join a large network of stores, enjoy a generous benefit package including frame allowances, 33 days holiday, staff discounts, and wellbeing support.