Optical Branch Manager Addlestone

Sensory Audiology & Optical Recruitment; Addlestone; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Learning Academy

Gym Membership

Staff discounts

Bonus scheme

27 days holiday

Job summary

Sensory Audiology & Optical Recruitment is hiring an Optical Branch Manager in Addlestone. The role involves managing daily operations, leading a team, and delivering excellent customer service within a growing independent group.

The candidate should be a qualified Dispensing Optician, fully registered with the GOC, with strong leadership and sales-focus to drive branch targets and store performance.

Qualifications

• Qualified Dispensing Optician with GOC registration.
• Proven management or optical retail leadership experience.
• Excellent customer service and leadership abilities.

Responsibilities

• Oversee daily operations and manage the optical branch.
• Develop and implement sales strategies to hit targets.
• Lead, train and schedule a team of optical staff.
• Maintain inventory levels and generate reports.
• Ensure compliance with company policies and industry regulations.
• Collaborate with other branches to optimise performance.

Skills

Dispensing Optician

Management experience

Leadership

Customer service

Inventory management

Education

Qualified Dispensing Optician

GOC registration

Tools

POS software

Job description

Job Description: Optical Branch Manager

Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management?

I am working with an independant family owned company who beleive their people are the key to their success, and are actively searching for a Branch Manager to join their team situated in Addlestone. This is a full time position, and will include Saturday working.

My client is a retail opticians and audiology business, founded in 1928 and have grown to have 35 stores, all special and unique – 25 fully owned, 7 franchised, 2 co-owned and 1 business operating under its own name.

Job Responsibilities:

• Oversee the daily operations and management of the optical branch
• Ensure high levels of customer service and satisfaction
• Develop and implement sales strategies to achieve branch targets
• Manage and train a team of optical staff
• Schedule and coordinate staff shifts and assignments
• Monitor and maintain inventory levels
• Handle customer complaints or concerns in a professional manner
• Ensure adherence to company policies, procedures, and industry regulations
• Generate sales reports and analyze data to identify areas for improvement
• Collaborate with other branches and departments to optimize overall business performance

Essential Qualifications:

• Previous experience in optical retail or management role
• Qualified Dispensing Optician
• Fully Registered with the GOC
• Strong leadership and communication skills
• Excellent customer service abilities
• Knowledge of optical products, services, and industry trends
• Ability to handle multiple tasks and prioritize effectively
• Proficient in computer software and basic financial management
• Attention to detail and organizational skills

Benefits

• Access to company Learning Academy
• Contribution Towards Gym/Club Memberships
• Staff discounts
• Bonus scheme to earn more on top of your base pay!
• 27 days holiday + bank holidays