Branch Manager (general apply)

The Hearing Care Partnership; Farnham; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Access to Leightons Learning Academy

Gym/Club Memberships

Staff discounts

Bonus scheme

27 days holiday + bank holidays

Job summary

Leightons Opticians and Hearing Care is seeking a Branch Manager to join our team as part of a growing retail optics and audiology business.

Reporting to the Area Manager, you will lead the branch, drive performance, nurture staff and customer relationships, and set clear priorities and milestones for growth. The ideal candidate is an experienced Dispensing Optician with strong communication and people leadership skills.

Qualifications

• Qualified Dispensing Optician with GOC registration.
• Experience in branch leadership and retail optics environments.

Responsibilities

• Manage customer relationships and ensure satisfaction targets.
• Drive branch performance by promoting strategies and initiatives.
• Plan and set priorities, actions and milestones for growth.
• Lead and motivate the team to excel in defined roles.

Skills

Communication skills

People management

Leadership

Education

Qualified Dispensing Optician

GOC registered

Job description

Role - Branch Manager

Reports To - Area Manager

Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management? Leightons Opticians and Hearing Care are actively searching for a Branch Manager to join our wonderful team!

A bit about us

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and family run and believe our people are the key to success and longevity. Leightons have grown to have 37 stores, all special and unique.

The role

As Branch Manager, you will report directly into the Area Manager with the goal of enhancing branch growth whilst maintaining staff and customer relationships. Core responsibilities behind the position will include;

• Managing the customer relationships, ensuring customer levels of satisfaction remain at their targeted level
• Deliver business results by promoting strategies within branch to enhance performance
• Planning for the future. Setting and achieving realistic business goals by establishing priorities, actions and milestones
• Guiding your team, ensuring they remain motivated and continue to excel within their defined roles

Am I suitable?

This is an ideal position of an experienced Dispensing Optician with a strong commercial mindset. You will need to possess strong communication skills with a strong aptitude for people management, ensuring you are able to lead, motivate and guide the team.

Mandatory Requirements

• Qualified Dispensing Optician
• Fully Registered with the GOC

Benefits

• Access to Leightons Learning Academy
• Contribution Towards Gym/Club Memberships
• Staff discounts
• Bonus scheme to earn more on top of your base pay!
• 27 days holiday + bank holidays!

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).