Branch Manager - Epsom

Leightons-Opticians-and-Hearing-Care-1; Ewell; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Staff Discount

Bonus Scheme

Learning Academy

Gym membership contributions

Life Cover

Annual leave 27 days

Job summary

Leightons Opticians and Hearing Care is seeking a Branch Manager for our store in Epsom. The successful candidate will work with the Area Manager to drive commercial success while maintaining high standards of customer care and service.

We welcome experienced Dispensing Opticians looking to move into management, or an optical retail manager with a passion for team development and community engagement. The role offers a supportive environment in a premium optical and hearing care business.

Qualifications

• Open to different backgrounds for the role, including Dispensing Optician, DO, or optical retail manager.
• Requires strong communication skills and ability to lead and develop a team.
• For DO candidates, clinical/dispensing knowledge is a valuable asset with a strong commercial mindset.

Responsibilities

• Build strong relationships with the community and ensure an excellent customer experience.
• Support and develop your team to reach their potential.
• Set realistic business goals and create plans to achieve them.
• Balance day-to-day running of the branch with its future growth.

Skills

Leadership

Communication

Team development

Job description

ROLE – Branch Retail Manager (Non Qualified dispenser Accepted)

LOCATION – Epsom

REPORTS TO – Area Manager

ROTA

Week 1 - Monday - Saturday (1 Mid week day off)

Week 2 - Monday-Friday

Are you an experienced Dispensing Optician ready to take the next step into management? Or perhaps an experienced optical retail manager looking for a new role within a premium optical and hearing care business?

Leightons Opticians and Hearing Care are looking for a skilled Branch Manager to join our established store in Epsom.

A bit about us…

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and believe our people are the key to success and longevity. Leightons have grown to 37 stores, across the South of England.

The role…

As Branch Manager, you will work closely with the Area Manager to drive the commercial success of the branch while maintaining the high standards of customer care and service Leightons is known for.

You will have the opportunity to make real impact by:

• Building strong relationships with the community and ensuring an excellent customer experience

• Supporting and developing your team to reach their potential

• Setting realistic business goals and creating plans to achieve them

• Balancing the day-to-day running of the branch with a focus on its future growth

Am I suitable?

We are open to different backgrounds for this role. You could be an experienced Dispensing Optician looking to take your first step into management, a qualified DO with existing management experience, or an optical retail manager.

You will need strong communication skills, a passion for delivering excellent customer experiences and the ability to lead, motivate and develop a team. For DO candidates, your clinical and dispensing knowledge will be a valuable asset with a strong commercial mindset.

Benefits:

• Staff Discount

• Bonus Scheme

• Access to Leightons Learning Academy

• Contribution Towards Gym/Club Memberships

• Life Cover 2 x Salary or 4 x Salary if in Pension Scheme

• 27 days of annual leave plus bank holidays

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

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