Optical Assistant – Frame Selection & Patient Care (Cheltenham)

Zest Business Group Ltd; Cheltenham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Full training and support

Close-knit family-run environment

Job summary

Zest Optical in Cheltenham, a family-run independent practice, is seeking an Optical Assistant to focus on dispensing and frame selection, helping patients find eyewear that suits them. This relaxed, personality-led environment values genuine care over a hard sales approach.

As part of a small team, you will build lasting relationships with patients, take ownership of cases, and enjoy full training and support to grow within the role.

Qualifications

• Previous experience within an optical practice, with a working understanding of the core aspects of dispensing.
• Natural people person with good communication and connection as much as the product.
• Fits a relaxed, informal environment rather than corporate or high-pressure settings.

Responsibilities

• Dispense and assist with frame selection to help patients choose eyewear that suits them.
• Build real relationships with patients and provide continuity of care.
• Take ownership of patient cases and see them through within a small team.
• Contribute to a relaxed, family-run team culture by sharing ideas.

Skills

Dispensing

Customer service

Eyewear knowledge

Job description

Zest Optical in Cheltenham, a family-run independent practice, is seeking an Optical Assistant to focus on dispensing and frame selection, helping patients find eyewear that suits them. This relaxed, personality-led environment values genuine care over a hard sales approach.

As part of a small team, you will build lasting relationships with patients, take ownership of cases, and enjoy full training and support to grow within the role.