Optical Assistant: Frame Stylist & Patient Champion

Zest Business Group; Cheltenham; On-site; GBP 26,000 - 32,000; Full time

Job summary

Zest Optical in Cheltenham is looking for an Optical Assistant to help patients choose eyewear, focusing on dispensing and frame selection rather than rushing through a sale. You will build relationships with patients in a small, family-run practice where regulars are known by name.

The role includes full training and a supportive team culture, with a relaxed environment that values genuine care over corporate targets.

Qualifications

• Previous experience within an optical practice with a working understanding of dispensing.

Responsibilities

• dispense and select frames to help patients find eyewear that suits them.
• Build relationships with patients and offer continuity and familiarity.
• Take ownership of patient care and see tasks through to completion.
• Be part of a relaxed, informal team where new ideas are welcomed.

Skills

Dispensing

Frame selection

Customer service

Job description

Zest Optical in Cheltenham is looking for an Optical Assistant to help patients choose eyewear, focusing on dispensing and frame selection rather than rushing through a sale. You will build relationships with patients in a small, family-run practice where regulars are known by name.

The role includes full training and a supportive team culture, with a relaxed environment that values genuine care over corporate targets.