Optical Assistant - Eye Care, Dispensing & Customer Care

Boots; Sunderland; On-site; GBP 19,000 - 25,000; Full time

Job summary

Boots Opticians in Sunderland is looking for an Optical Assistant to join our practice team. You will be the first and last point of contact for customers, greet them warmly, understand their needs, and guide them to the right eyewear solution.

Based in practice, you will support pre-screening activities and contribute to great customer care. You will dispense glasses and contact lenses, assist with eye-tests, provide aftercare, and perform administrative tasks to keep dispensing operations

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a clinical environment.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal发展

Job description

Boots Opticians in Sunderland is looking for an Optical Assistant to join our practice team. You will be the first and last point of contact for customers, greet them warmly, understand their needs, and guide them to the right eyewear solution.

Based in practice, you will support pre-screening activities and contribute to great customer care. You will dispense glasses and contact lenses, assist with eye-tests, provide aftercare, and perform administrative tasks to keep dispensing operations