Optical Assistant: Customer-Driven Eyewear & Eye-Tests

Boots; London Borough of Bromley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical training

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a key member of the in-store team. You will greet customers, assist with frame selection and dispensing, and support eye-care services on the shop floor.

The role offers structured training through the Step Into Optics programme and opportunities for progression. You will build strong customer relationships, participate in pre-screening activities, and help ensure high standards of service while handling administrative

Qualifications

• Customer care focus and willingness to learn.
• Interest in working in a retail/clinical environment is beneficial.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a key member of the in-store team. You will greet customers, assist with frame selection and dispensing, and support eye-care services on the shop floor.

The role offers structured training through the Step Into Optics programme and opportunities for progression. You will build strong customer relationships, participate in pre-screening activities, and help ensure high standards of service while handling administrative