Optical Assistant: Customer Care & Eyewear Specialist

Boots UK; Street; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support services

Job summary

A leading optical retailer in the United Kingdom is looking for an Optical Assistant. In this role, you will interact with customers, assisting them with eyewear solutions while maintaining store standards. You must have a passion for customer care and be eager to learn. Responsibilities include managing the dispensing of glasses and contacts, supporting eye-tests, and providing aftercare. The company offers various benefits, including generous discounts and career development opportunities.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Enthusiasm for learning

Job description

A leading optical retailer in the United Kingdom is looking for an Optical Assistant. In this role, you will interact with customers, assisting them with eyewear solutions while maintaining store standards. You must have a passion for customer care and be eager to learn. Responsibilities include managing the dispensing of glasses and contacts, supporting eye-tests, and providing aftercare. The company offers various benefits, including generous discounts and career development opportunities.