Optical Assistant: Customer Care & Frame Styling

Specsavers; Lutterworth; On-site; GBP 23,293 - 28,470; Full time

Benefits offered by this job

In‑store bonus available

28 days holiday plus your birthday off

Discounted benefits scheme

Enhanced sick pay

Enhanced pay for family leave

Job summary

A leading optical retailer in Lutterworth is seeking an Optical Assistant to provide excellent customer service. Responsibilities include welcoming customers, booking eye tests, and providing style advice. This entry-level position offers full-time hours, professional development opportunities, and numerous perks like employee bonuses and enhanced sick pay. If you're passionate about helping others and want to grow your career in a supportive environment, this is the role for you.

Qualifications

• Previous customer service experience required.
• Must be caring and ready to assist customers.
• Willingness to learn and develop professionally.

Responsibilities

• Welcoming customers into store.
• Booking eye tests.
• Pre‑screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.

Skills

Customer service experience

Caring attitude

Communication skills

Job description

A leading optical retailer in Lutterworth is seeking an Optical Assistant to provide excellent customer service. Responsibilities include welcoming customers, booking eye tests, and providing style advice. This entry-level position offers full-time hours, professional development opportunities, and numerous perks like employee bonuses and enhanced sick pay. If you're passionate about helping others and want to grow your career in a supportive environment, this is the role for you.