Customer-Centric Optical Assistant — Eye Care & Glasses

Boots UK; Liverpool; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling support

Job summary

A prominent retail chain in Liverpool is seeking an Optical Assistant to join their team. This role involves interacting with customers, supporting eye-tests, and providing care solutions. Candidates should have a passion for customer service and a willingness to learn. The position offers a supportive training program and opportunities for career growth in a diverse workplace. Join us and help promote eye health and customer satisfaction in a collaborative environment.

Qualifications

• Passion for customer care is essential.
• Willingness to learn and develop personally is required.

Responsibilities

• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide after-care support through repairs and adjustments.
• Maintain shop floor standards.

Skills

Customer care

Enthusiasm for learning

Job description

A prominent retail chain in Liverpool is seeking an Optical Assistant to join their team. This role involves interacting with customers, supporting eye-tests, and providing care solutions. Candidates should have a passion for customer service and a willingness to learn. The position offers a supportive training program and opportunities for career growth in a diverse workplace. Join us and help promote eye health and customer satisfaction in a collaborative environment.