Optical Assistant: Customer Care & Eyewear Expert

Boots; Dawley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave benefits

Flexible benefits scheme

Counselling and TELUS Health support

Job summary

Boots Opticians in the United Kingdom seeks an Optical Assistant who will be the frontline of customer service, basing in-store and reporting to the store manager. You’ll greet customers, help them find the right eyewear, and support pre-screening activities and eye tests as part of our Step Into Optics training programme.

You will also order, dispense and collect glasses and contact lenses, provide aftercare, and perform dispensing duties while maintaining shop floor standards.

Qualifications

• Ability to assist customers and determine eyewear needs.
• Order, dispense and collect glasses and contact lenses.
• Support eye-tests and pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Maintain shop floor standards and dispensing duties.

Responsibilities

• Build relationships with customers by listening and understanding needs.
• Assist with ordering, dispensing and collecting glasses and contacts.
• Support eye-tests and pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Maintain shop floor standards and handle dispensing tasks.

Skills

Customer care

Excellent communication

Relationship building

Enthusiasm for learning

Job description

Boots Opticians in the United Kingdom seeks an Optical Assistant who will be the frontline of customer service, basing in-store and reporting to the store manager. You’ll greet customers, help them find the right eyewear, and support pre-screening activities and eye tests as part of our Step Into Optics training programme.

You will also order, dispense and collect glasses and contact lenses, provide aftercare, and perform dispensing duties while maintaining shop floor standards.