Optical Assistant

Ace-; Greater London; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Wellbeing support

ClassPass collaboration

Free psychologist sessions (OpenUp)

Two free glasses per year

Friends and family discounts

Team events

Internal learning portal

Healthy snacks

Job summary

Ace & Tate in London seeks an Optical Assistant to create a welcoming customer environment, provide style advice, and explain lens options. You will polish lenses, adjust frames, and assist customers with lens upgrades and add-ons to ensure satisfaction.

The role offers £14.80 per hour with a potential up to 16% monthly bonus, plus generous holiday entitlement and wellbeing benefits. This is a full in-store position in London.

Qualifications

• Customer-facing role experience beneficial.
• Good communication and styling advice skills.

Responsibilities

• Create a welcoming vibe for customers as they enter the store.
• Deliver clear style advice and help customers choose frames.
• Explain differences between lenses, coatings, and fits.
• Polish lenses, adjust frames, ensure pairs look sharp and ready to wear.
• Guide customers through lens upgrades and add-ons.

Job description

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Optical Assistant in London Northcote Road, 8 hours.

What our Optical Assistant do

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

What we offer

• £14.80 per hour, plus up to 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style with up to two free pairs of glasses per year, plus discounts for friends and family.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.