Optical Assistant

Ace & Tate; London Borough of Hackney; Vor Ort; GBP 19.000 - 22.000; Vollzeit

Benefits dieser Stelle

£14.80 per hour

Up to 16% monthly bonus

28 days holiday

Wellbeing support

Free glasses pair

Friend/family discounts

Team events

Learning portal access

Zusammenfassung

Ace & Tate is hiring an Optical Assistant in London Broadway Market. The role focuses on welcoming customers, offering style advice and explaining lens options to help guests choose the right frames.

You will polish lenses, adjust frames, and guide lens upgrades and add-ons. Benefits include holiday entitlement and wellbeing perks designed to support your growth and work-life balance.

Qualifikationen

• In-store optical assistant with a customer focus.
• Able to explain lenses, coatings and fits clearly.
• Provides friendly, helpful service to every guest.

Aufgaben

• Create a welcoming vibe by making every customer feel seen.
• Deliver clear style advice helping customers find frames.
• Share knowledge by explaining lenses, coatings and fits.
• Polish lenses and adjust frames to leave customers looking sharp.
• Guide customers through lens upgrades and add-ons.

Kenntnisse

Welcoming vibe

Style advice

Lens knowledge

Customer service

Sales support

Jobbeschreibung

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Optical Assistant in London Broadway Market, 8 hours.

What our Optical Assistant do

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

What we offer

• £14.80 per hour, plus up to 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style with up to two free pairs of glasses per year, plus discounts for friends and family.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.