Optical Assistant

Ace and Tate; Glasgow; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

£13.11 per hour with bonuses

28 days of holiday entitlement

Wellbeing support

Free glasses and discounts

Job summary

Ace and Tate is looking for an Optical Assistant in Glasgow for 12 hours a week. The ideal candidate will be enthusiastic about customer service, creating a welcoming environment and providing style advice. Responsibilities include sharing knowledge about lenses and ensuring smooth sales processes. This role offers competitive pay of £13.11 per hour plus bonuses, 28 days of holiday, and wellbeing support.

Join a company that values your growth with team events and access to an internal learning portal.

Qualifications

• Experience in a retail environment or customer-facing role.
• Strong communication skills to engage with customers.
• Ability to give style advice and product knowledge.

Responsibilities

• Create a welcoming vibe by making every customer feel seen.
• Deliver style advice to help customers find the right frames.
• Share knowledge about lenses, coatings, and fits.

Skills

Customer service

Style advice

Attention to detail

Job description

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Optical Assistant in Glasgow, 12 hours.

What our Optical Assistant do

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

What we offer

• £13.11 per hour plus up to 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style with up to two free pairs of glasses per year, plus discounts for friends and family.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.