Optical Assistant

Ace & Tate; Brighton; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

£13.11 per hour

Up to 16% monthly bonus

28 days holiday (33 after 2 years)

Wellbeing support and OpenUp sessions

Free glasses (up to 2 per year)

Friend/family discounts

Team events

Internal learning portal

Job summary

Ace & Tate in Brighton is seeking an Optical Assistant to join our in-store team for 8 hours. You’ll help customers feel welcome, share style guidance, and explain lenses, coatings and fits to help them choose confidently.

You’ll also polish lenses, adjust frames, and assist with lens upgrades while enjoying a supportive culture, generous holiday entitlement, wellbeing perks, and discounts on glasses.

Qualifications

• Customer-facing retail experience preferred.

Responsibilities

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right and sharing helpful style tips.
• Share knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to ensure they leave with exactly what they need.

Job description

Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.

We are looking for an Optical Assistant in Brighton, 8 hours.

What our Optical Assistant do

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
• Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
• Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
• Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.

What we offer

• £13.11per hour plus up to 16% monthly bonus when store targets are reached.
• Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
• We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
• See in style with up to two free pairs of glasses per year, plus discounts for friends and family.
• A culture to love through frequent and memorable team events.
• Time to grow with unlimited access to our internal learning portal.

Additional Information

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