Optical Assistant

Specsavers; Farnborough; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

WeCare support

Headspace app

Eyecare/ Hearcare discounts

Birthday leave

Enhanced family leave

Job summary

Specsavers Farnborough is seeking an Optical Assistant to warmly welcome customers, apply basic optical knowledge, and support skilled opticians in a busy store.

You will have access to extensive training and development across the business, with excellent benefits, a pension, and discounts via Specsavers Perks. This role suits a proactive, customer‑focused person in a lively retail environment.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Responsibilities

• Welcome and assist customers in-store.
• Support with guidance from Opticians and Technicians.
• Participate in training and development opportunities.

Skills

Customer service experience

Optics/Audiology terminology

Experience in optics business

Teamwork / collaborative

Education

Optical qualification

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You've come to the right place. We're looking for passionate, hard‑workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you've found your feet as an Optical Assistant, you won't just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers., Kingswinford, Specsavers. So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an This includes:

• Previous experience in a fast‑paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology. Located in the heart of the bustling Princes Mead Shopping Centre, Specsavers Farnborough offers a welcoming and convenient setting for both customers and colleagues. The store is just a short 5‑minute walk from Farnborough train station and is well connected by several local bus routes, making commuting simple and reliable. For those who drive, there's also easy access to nearby parking. With strong footfall, a lively retail environment, and a supportive in‑store team, Farnborough is a fantastic place to build and grow your career with Specsavers

Our team

The Farnborough team is a close‑knit, friendly, and highly skilled group of optical and retail professionals who take pride in delivering exceptional service to every customer. With experienced Optometrists, dedicated Dispensing professionals, and a supportive retail team, the store offers a collaborative environment where everyone works together to provide the best possible care. Colleagues are encouraged to grow, learn, and share their strengths, creating a positive atmosphere where new team members feel welcomed from day one. It's a place where teamwork genuinely thrives, and where you'll be supported to reach your full potential.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £28,000 per annum, dependent on experience and optical qualification
• 38.75 hours per week, to include working weekends
• No late nights
• We will auto‑enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay