Optical Assistant

Specsavers; Rustington; On-site; GBP 1,515,000 - 1,809,000; Full time

Benefits offered by this job

Pension auto-enroll

Specsavers Perks

WeCare

Headspace access

Eyecare and hearcare discounts

Birthday day off

Family leave

Job summary

Specsavers in Rustington is seeking an Optical Assistant to welcome customers and support optical care across two sites, including our high-street store and the Sainsbury’s clinic inside Rustington Retail Park.

You will join two welcoming teams, receive comprehensive training and development, and work in a supportive, professional environment with friendly colleagues and experienced Optometrists and Technicians.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics or Audiology business.
• Basic knowledge/experience of optical and/or Audiology terminology.

Skills

Customer service

Optical knowledge

Audiology knowledge

Job description

Are you a caring individual looking to continue your career as an Optical Assistant? You’ve come to the right place.

We’re looking for passionate, hard-workers with some previous optical experience ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as an Optical Assistant, you won’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

This position is based across two of our fantastic Specsavers sites in Rustington: our main high‑street store and our convenient clinic inside Sainsbury’s at Rustington Retail Park.

Our main Rustington store sits right in the heart of the village’s busy high street—close to local shops and community services. The store offers five fully equipped test rooms plus a dedicated Hearcare room, with easy access via nearby bus routes and on‑street parking for those travelling by car.

Our Rustington Sainsburys Retail Park store is based off New Road, and is a smaller store featuring two test rooms within a busy supermarket environment. There is free on‑site parking, multiple nearby bus stops and the train station just a short walk away.

Working across both sites gives you an ideal blend of variety, pace and community connection—supported by two welcoming teams who genuinely care about delivering great service.

Our team

Across both Rustington locations, you’ll be joining supportive, experienced and close‑knit teams who take real pride in delivering outstanding customer care. Our main high‑street store is home to a well‑established group of Optical Assistants, Optometrists and Hearcare experts who work collaboratively to create a welcoming, professional environment. Over at the Rustington Retail Park (Sainsbury’s) store, the team is smaller and highly adaptable, thriving in a fast‑paced setting with strong supermarket footfall. Both teams share the same friendly culture, dedication to high clinical standards and commitment to helping each other grow—ensuring you’ll feel supported, valued and part of something genuinely positive from day one.

What’s on offer

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 per hour depending on experience and optical qualification
• Full time - 40 hours per week, to include weekend working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

Find out more

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.