Ops Coordinator – Last-Mile Dispatch & Driver Lead

HIVED; Southampton; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

25 days holiday plus public holidays

Subsidised private medical insurance

Team lunch provided weekly

Quarterly team socials

Cycle to work scheme

Dog friendly office

Job summary

HIVED in Southampton is looking for an Ops Coordinator to manage morning drivers and routes to ensure exceptional on-time performance. The role involves supporting the Ops Manager, leading route monitoring, and maintaining fleet standards. Ideal candidates should have 1-3 years of experience in OTR or last-mile operations, strong communication skills, and problem-solving abilities under pressure. The position offers numerous benefits, including flexible holidays, medical insurance, and opportunities for professional development.

Qualifications

• 1–3 years’ experience in fast‑paced OTR/dispatch/last‑mile operations.
• Experience with driver operations, route execution, and dispatch accuracy.
• Ability to solve real‑time operational pressures.

Responsibilities

• Manage morning drivers and routes to ensure OTR performance.
• Lead route monitoring, support with incidents and capacity management.
• Cover Ops Manager when needed and maintain safety standards.

Skills

OTR/dispatch/last-mile operations experience

Driver operations and route execution

Strong communication

Problem-solving under pressure

Cross-functional teamwork

Job description

HIVED in Southampton is looking for an Ops Coordinator to manage morning drivers and routes to ensure exceptional on-time performance. The role involves supporting the Ops Manager, leading route monitoring, and maintaining fleet standards. Ideal candidates should have 1-3 years of experience in OTR or last-mile operations, strong communication skills, and problem-solving abilities under pressure. The position offers numerous benefits, including flexible holidays, medical insurance, and opportunities for professional development.