Ophthalmology Receptionist – 37.5h, 8am–8pm Shifts

The Royal Berkshire; Reading; Vor Ort; GBP 20.000 - 23.000; Vollzeit

Zusammenfassung

The Royal Berkshire NHS Foundation Trust in Reading is seeking a Band 2 Receptionist (CAT 2 Ophthalmology) for a full-time post of 37.5 hours per week, with shifts between 8am and 8pm and weekend work where required.

Duties include welcoming patients, preparing files for clinic appointments, being the first point of contact in Clinic or Eye Casualty, and arranging follow-up appointments. The role requires strong customer service and the ability to multi-task in a busy department.

Qualifikationen

• Experience in customer service is desirable.
• Ability to multitask in a busy clinical environment.

Aufgaben

• Welcoming patients into the departments.
• Preparing patient files for clinic appointments.
• Being the first point of call for patients attending Clinic or Eye Casualty.
• Arranging follow-up appointments for patients before they leave the department.

Kenntnisse

Customer service

Jobbeschreibung

The Royal Berkshire NHS Foundation Trust in Reading is seeking a Band 2 Receptionist (CAT 2 Ophthalmology) for a full-time post of 37.5 hours per week, with shifts between 8am and 8pm and weekend work where required.

Duties include welcoming patients, preparing files for clinic appointments, being the first point of contact in Clinic or Eye Casualty, and arranging follow-up appointments. The role requires strong customer service and the ability to multi-task in a busy department.