Ophthalmology Admin & Receptionist (NHS) – Generous Holiday

VerseOne Group; Southend-on-Sea; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Generous holiday allowance

Brilliant pension

Job summary

Mid and South Essex NHS Foundation Trust is looking for a Receptionist/Administrative Assistant in Ophthalmology to support the department across the MSE. The role covers Orsett Hospital, Southend Hospital, with occasional visits to Tylers Ride, South Woodham Ferrers and Broomfield Hospital.

Typical duties include handling telephone and face-to-face queries, booking appointments on EPR, recording clinic outcomes, filing and scanning, and keeping patient demographics updated.

Qualifications

• GCSE level or equivalent is required.
• Good communication and keyboard skills.
• Enthusiasm and willingness to learn.
• Experience with EPR/ERS is desirable.

Responsibilities

• Answering telephone and face to face queries.
• Booking new and follow up appointment using EPR.
• Recording clinic outcomes.
• Filing and scanning duties.
• Review all patient demographics to ensure EPR is up to date.
• Ensuring the patients up to date contact numbers, address and GP details are to date.
• To ensure all post is sent out in a timely fashion.

Skills

Can-do attitude

Excellent communication

Keyboard skills

Enthusiasm

Education

GCSE level or equivalent

English and Maths GCSEs

Tools

EPR/ERS

NHS systems

Job description

Mid and South Essex NHS Foundation Trust is looking for a Receptionist/Administrative Assistant in Ophthalmology to support the department across the MSE. The role covers Orsett Hospital, Southend Hospital, with occasional visits to Tylers Ride, South Woodham Ferrers and Broomfield Hospital.

Typical duties include handling telephone and face-to-face queries, booking appointments on EPR, recording clinic outcomes, filing and scanning, and keeping patient demographics updated.