Ophthalmology Outpatient Clerk – Patient Care & Admin

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an Outpatients Clerk to join the Ophthalmology Department at the Newcastle Eye Centre, Royal Victoria Infirmary. You will be the first point of contact for patients, handling bookings, registrations, and day-to-day administration with a focus on accuracy and confidentiality.

We offer full training, supportive teams, and opportunities to develop within a busy outpatient environment, with a strong commitment to patient care and

Qualifications

• NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience.
• Basic IT skills and ability to follow procedures with confidentiality.

Responsibilities

• Provide an effective and efficient out-patient reception and Appointment Booking Centre across the organisation.
• Continue to develop and maintain competencies in all areas of work.

Skills

Good literacy and numeracy

Communication with public and staff

Teamwork

IT skills (Windows based)

Education

NVQ Level 2 or equivalent qualification/experience

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an Outpatients Clerk to join the Ophthalmology Department at the Newcastle Eye Centre, Royal Victoria Infirmary. You will be the first point of contact for patients, handling bookings, registrations, and day-to-day administration with a focus on accuracy and confidentiality.

We offer full training, supportive teams, and opportunities to develop within a busy outpatient environment, with a strong commitment to patient care and