Ophthalmology Admin Specialist – 12-Month Contract

The Methodist Church in Britain; Hampstead; Sur place; GBP 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

NHS Pension scheme

Flexible working

Study days and CPD

Staff discounts

Wellbeing support

Résumé du poste

Royal Devon University Healthcare NHS Foundation Trust is seeking a Service Administrator in its Ophthalmology Department for a 12-month fixed-term posting. The role focuses on arranging patient attendance for surgeries, pre-ops and outpatient appointments, while monitoring waiting lists against NHS targets and providing secretarial support to consultants and nursing teams.

Hours are Monday to Friday, 9am to 5pm, with preference given to staff with NHS experience or At Risk/priority status, and

Qualifications

• Excellent communication and interpersonal skills.
• Highly organised, able to prioritise and manage a varied workload.
• Able to work calmly under pressure.
• Positive, flexible and proactive approach.
• Strong attention to detail and proofreading skills.

Responsabilités

• Coordinate and organise patient attendance for surgeries, pre-op and outpatient appointments.
• Ensure administrative processes and patient enquiries are handled efficiently within required timescales.
• Provide a secretarial and administrative service to consultants, nursing teams and the wider team.
• Give customer service to patients, colleagues and multidisciplinary teams in line with Trust values.
• Monitor outpatient and surgical waiting lists and ensure compliance with NHS targets and Trust standards.
• Produce accurate, professional documents to a high standard.
• Manage telephone, email and written correspondence.
• Maintain service continuity by working with colleagues and arranging cover during leave.
• Follow governance, compliance and mandatory training requirements under Trust policies.

Connaissances

Communication skills

Organisation

Working under pressure

Proactivity

Attention to detail

Description du poste

Royal Devon University Healthcare NHS Foundation Trust is seeking a Service Administrator in its Ophthalmology Department for a 12-month fixed-term posting. The role focuses on arranging patient attendance for surgeries, pre-ops and outpatient appointments, while monitoring waiting lists against NHS targets and providing secretarial support to consultants and nursing teams.

Hours are Monday to Friday, 9am to 5pm, with preference given to staff with NHS experience or At Risk/priority status, and