Ophthalmology Admin Officer - Flexible Hours & Growth

The Methodist Church in Britain; Frimley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

High Cost Area Supplement (HCAS)

Job summary

Frimley Health NHS Foundation Trust seeks a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital. You will manage appointment bookings, referrals, discharges, patient queries and post, handling calls professionally while using EPIC and other IT systems.

The role suits a busy, varied workload with independent scheduling and minimal supervision. The ideal candidate holds an NVQ Level 3 in Administration or equivalent knowledge, with GCSE-level education or

Qualifications

• NVQ Level 3 in Administration or equivalent practical knowledge.
• Good education to GCSE standard or equivalent experience.
• Experience of working in an office environment.
• Competent with MS Word, Excel and PowerPoint.

Responsibilities

• Provide an administrative service to the Ophthalmology department.
• Assist with booking appointments, referrals, discharges and post.
• Answer patient queries by phone or in writing in a timely, professional manner.
• Operate EPIC and other IT systems to support the team.
• Maintain confidentiality and secure handling of information.
• Work with the Patient Pathway Coordinator to set daily priorities.

Skills

Clear communication

Prioritize workload

Minimal supervision

Teamwork

Adapt to change

CaLM under pressure

Education

GCSE standard

Tools

MS Word

MS Excel

PowerPoint

EPIC IT systems

Job description

Frimley Health NHS Foundation Trust seeks a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital. You will manage appointment bookings, referrals, discharges, patient queries and post, handling calls professionally while using EPIC and other IT systems.

The role suits a busy, varied workload with independent scheduling and minimal supervision. The ideal candidate holds an NVQ Level 3 in Administration or equivalent knowledge, with GCSE-level education or