Operations & Warehouse Support Specialist

Hampshire County Council; Winchester; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Programme

Local Government Pension Scheme

Annual leave

Sick pay

Job summary

Hampshire County Council is seeking an Operations Support Assistant to join the County Supplies team at Bar End, Winchester. In a busy, varied role you will help keep our warehouse operation running smoothly and provide frontline customer support.

You will coordinate mailroom activities, deliveries, collections and administration, ensuring requests are processed accurately and on time. The job offers a permanent contract with 37 hours per week and a salary in the £26k–£27k range.

Qualifications

• Experience in a busy administrative or operational environment.
• Strong communication and customer service skills.
• Excellent organisational skills and the ability to meet deadlines in a fast-paced environment.
• Good IT skills, including Microsoft 365 applications.

Responsibilities

• Deliver excellent customer service while managing enquiries, records, and information accurately.
• Support the timely sorting, distribution, collection, and delivery of mail, parcels and goods.
• Build strong customer relationships, promote our services, and deliver a high standard of customer satisfaction.
• Support a positive team culture and adapt to evolving service priorities.

Skills

Customer service

Communication

Organisational skills

Independent working

Tools

Microsoft 365

Job description

Hampshire County Council is seeking an Operations Support Assistant to join the County Supplies team at Bar End, Winchester. In a busy, varied role you will help keep our warehouse operation running smoothly and provide frontline customer support.

You will coordinate mailroom activities, deliveries, collections and administration, ensuring requests are processed accurately and on time. The job offers a permanent contract with 37 hours per week and a salary in the £26k–£27k range.