Operations Team Leader – Fast-Paced DC, KPI & People

Superdrug; Dunstable; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday allowance

Staff discounts

Pension and bonus

Wagestream access

Learning & Development

Group network with Savers/The Perfume

Large retail network

Job summary

Superdrug is seeking an Operations Team Leader for the Dunstable DC. You will support Shift Managers in daily site operations, lead a team within a designated area, and ensure efficient, safe workflows across a fast-paced distribution environment.

Join a large health and beauty retailer and play a key role in delivering stock to hundreds of stores. The role requires strong people leadership, planning ability, and a proactive approach to continuous improvement.

Qualifications

• Experience leading teams in a distribution/warehouse environment.
• Strong planning and project management abilities.
• Proven leadership with a track record of delivering KPIs in logistics.
• Excellent IT and analytical skills and ability to use data to drive decisions.

Responsibilities

• Own people management within your area, coordinating with the shift manager and People Team.
• Motivate, coach and develop the team to perform effectively and safely.
• Take accountability for KPIs within your area and report status to the Shift Manager.
• Continuously review and improve processes to maximise efficiency and safety.
• Deliver smooth shift handovers and communicate progress to management.
• Support ad hoc projects and deputise for the Shift Manager when required.

Skills

People management

Planning & project mgmt

Leadership in distribution

Communication

Cost reporting & efficiency

Warehouse management systems

Collaboration

IT & analytics

Tools

Warehouse systems

Job description

Superdrug is seeking an Operations Team Leader for the Dunstable DC. You will support Shift Managers in daily site operations, lead a team within a designated area, and ensure efficient, safe workflows across a fast-paced distribution environment.

Join a large health and beauty retailer and play a key role in delivering stock to hundreds of stores. The role requires strong people leadership, planning ability, and a proactive approach to continuous improvement.