Operations Team Leader: Distribution Centre Growth & Impact

Superdrug; Dunstable; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

33 days holiday (including bank hols)

Staff discount codes

30% Superdrug Own Brand discount

Pension matching and bonus

Job summary

Superdrug is recruiting an Operations Team Leader for the Dunstable DC to help manage daily operations and lead a team within a fast-paced distribution environment. You will support shift managers, drive KPI performance and ensure safe, efficient processes to keep the network well supplied.

You will oversee people management, coaching and development, with a focus on collaboration across teams to deliver high service levels while maintaining safety standards and cost awareness.

Qualifications

• Experience in a distribution environment or similar
• Proven people management and coaching ability
• Excellent planning and project management skills
• Strong analytical and IT skills; able to interpret data and reports
• Clear communication and engagement with team and colleagues

Responsibilities

• Take ownership of people management issues within area of responsibility
• Motivate, coach and develop a team to perform duties effectively
• Accountable for KPI delivery; report status to shift manager
• Review and develop processes to maximise efficiencies
• Collaborate with Health & Safety to maintain safe systems of work
• Deliver seamless shift handovers and daily progress updates
• Engage the Shift Manager on progress and raise issues as needed
• Act as role model for company values and health & safety practices
• Assist with ad hoc projects and deputise for Shift Manager when required
• Conduct team briefings as required

Skills

People management

Team leadership

Planning

Project management

Analytical skills

IT skills

Tools

Warehouse Management System (WMS)

Job description

Superdrug is recruiting an Operations Team Leader for the Dunstable DC to help manage daily operations and lead a team within a fast-paced distribution environment. You will support shift managers, drive KPI performance and ensure safe, efficient processes to keep the network well supplied.

You will oversee people management, coaching and development, with a focus on collaboration across teams to deliver high service levels while maintaining safety standards and cost awareness.