Operations Team Lead - Hybrid, Career Growth

Brakes; Ashford; Ibrido; GBP 31.000 - 37.000; Tempo pieno

Descrizione del lavoro

Brakes in Ashford is seeking a Team Manager to lead the Business Operations Team on a full-time basis. The role combines hands-on people leadership with operational oversight, including data delivery, reporting, and process improvement.

You will manage a team of coordinators, provide coaching, drive performance, and ensure HR processes are followed. The position offers hybrid working with two days per week from home and a 37.5-hour week.

Competenze

• Proven experience in a leadership or managerial role.
• IT literacy in SAP BW and Microsoft Office.
• Strong interpersonal and communication skills.
• Excellent problem-solving and decision-making abilities.
• Ability to motivate and inspire team members.
• Strong organisational and time management skills.

Mansioni

• Serve as the main point of escalation for the team.
• Provide administrative support, data delivery, and account management.
• Process improvement by assessing workflows to identify areas for simplification and implement best practices.
• Attend and represent the department at business and customer meetings.
• Generate and evaluate regular and on-demand reports for business and customer data.
• Conduct regular team meetings, one-on-one sessions, and CMPs.
• Ensure compliance with company HR processes.
• Coach and mentor team members to support their growth.
• Create training and induction plans to facilitate employee development.

Conoscenze

Leadership/Management experience

Interpersonal communication

Problem solving/decision making

Motivate/inspire team

Organisational/time management

SAP BW

Microsoft Office

Strumenti

SAP BW

Microsoft Office

Descrizione del lavoro

Brakes in Ashford is seeking a Team Manager to lead the Business Operations Team on a full-time basis. The role combines hands-on people leadership with operational oversight, including data delivery, reporting, and process improvement.

You will manage a team of coordinators, provide coaching, drive performance, and ensure HR processes are followed. The position offers hybrid working with two days per week from home and a 37.5-hour week.