Operations Support & Service Supervisor - National Travel

DHL; England; On-site; Confidential; Full time

Benefits offered by this job

Free parking

Blue Light Card discounts

Flexible working options

Induction programme

Job summary

DHL is seeking an Operations Support and Service Supervisor for the HMPPS contract. This permanent, full-time role (40 hours) covers the North of England with travel to various sites. A company vehicle may be provided after qualifying period, or you may use your own with mileage reimbursed.

Occasional overnight stays required. You will support warehouses and service locations by covering absences, onboarding and training, and assisting with recruitment.

Qualifications

• Logistics or similar engagement level experience preferred but not essential.
• Experience managing a team.
• Excellent time management and ability to prioritise workload.
• Strong verbal and written communication skills.
• IT skills with Microsoft packages.

Responsibilities

• Provide operational support across warehouses and service locations by covering staff absences, filling gaps, and delivering training.
• Assist Warehouse Managers with onboarding, staff development and recruitment.
• Support Regional Operations Manager and Head of Operations with canteen-related issues at DHL and HMP sites while contributing to project delivery and continuous improvement.
• Ensure adherence to health and safety standards and complete all relevant DHL operational documents on time.
• Report delivery queries to Warehouse Manager/Supervisors/Transport Team.
• Comply with Prison Service regulations, including security.

Skills

Logistics experience

Team management

Time management

Communication skills

IT skills

UK address history

Driving licence

Job description

DHL is seeking an Operations Support and Service Supervisor for the HMPPS contract. This permanent, full-time role (40 hours) covers the North of England with travel to various sites. A company vehicle may be provided after qualifying period, or you may use your own with mileage reimbursed.

Occasional overnight stays required. You will support warehouses and service locations by covering absences, onboarding and training, and assisting with recruitment.