Operations Support Manager

DHL; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

DHL Supply Chain is seeking a Support Operations Manager in Birmingham. The role includes overseeing operational activities, supporting continuous improvement strategies, and managing facilities. Candidates should have experience in warehouse operations and health and safety processes. Join a company that values inclusivity and offers robust employee benefits.

Benefits

Generous pension scheme with 8% employer contribution.

Free confidential 24/7 GP consultations.

Hundreds of retail and lifestyle discounts.

Affordable loans and savings schemes.

Qualifications

• Must have knowledge of H&S Processes and procedures.
• Strong understanding of Warehouse Operations.
• Facility management experience would be desirable.

Responsibilities

• Support the CI strategy via Lean and Six Sigma methods.
• Oversee Kronos reporting and associated tasks.
• Champion for Quality, EOS and BCM.

Skills

Knowledge of H&S Processes

Understanding of Warehouse Operations

Customer Stakeholder Management Experience

IT Literate

Tools

Microsoft Office

Job description

Grade: M
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 8am to 4pm
Location: B46 1TT - Birmingham

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Support Operations Manager to Support the Site Management Team across operational activities

A TYPICAL DAY MAY INVOLVE

• Support the CI strategy via Lean and Six Sigma methods within their assigned business or segment(s) to deliver bottom line, quantified results
• Oversee Kronos reporting and associated tasks including payroll deductions
• Oversee IFM contract and associated site facilities activity, achievement of H&S KPIs, auditing sites to confirm legal compliance
• Champion for Quality, EOS and BCM
• Champion for H&S, Logics and Site facilities

THIS ROLE WOULD SUIT PEOPLE WHO

• Must have knowledge of H&S Processes and procedures
• Strong understanding of Warehouse Operations,
• Facility management experience would be desirable
• IT Literate, With Microsoft office packages
• Customer Stakeholder management Experience

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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